4 Steps to Take When You Discover Roof Leaks

Step#1: Locate the Leak

Check to see if there is attic space located directly above the leak. If so, then use a flashlight to explore the attic space directly above the leak. Look directly above and around of the inside of the attic space. Check for any moist areas, pipes, accessories, AC units, or copper lines leaking condensation. Once the roof leak is located, use a thick black marker to draw an X in the area where you believe the leak may be coming from to make it easier to find later.

Step#2: Schedule an Inspection

We know that with roof leaks, it’s important to act with a sense of urgency because even a small one can quickly turn into a costly disaster. To schedule an inspection, click here.

Step#3: Check your Insurance Coverage

All insurance companies are regulated by the Texas Department of Insurance, so they do have to abide by a certain set of rules and types of coverages. Nevertheless, each insurance company is different and their policies are different. The reason they do this is to compete with one another for additional types of coverages above the bare minimum required by the Texas Department of Insurance.

In most cases, insurance companies only cover your roof leak when there’s a storm-created opening. For example, when a wind storm rips shingles off of your roof and rainwater penetrates through the new visible opening. In this case, an insurance company would cover the cost of the exterior and interior repairs. Also, don’t forget about your deductible! For example, if you have a 1% deductible and the property is valued at $300k, you would have a $3000.00 deductible. If the cost of your roof leak damages is $3,001.00, your insurance company will only give you $1.00. The result is that your insurance may give you a deadline on providing evidence that the repairs have been made or that they will drop your coverage or limit your coverage.

For this reason, we strongly encourage our customers to immediately contact us so that we can inspect and determine the best course of action. The good news is that a wind/lightning/hail claim will not raise your premiums or result in denial of coverage. You’re protected against these types of claims due to the regulations put in place by the Texas Department of Insurance. 

Step#4: Use Preventive Tactics

Prevent the damage from getting worse by placing a bucket, some towels, and a small fan in the attic. It’s important to watch your clock, monitor your buckets and towels, and to rotate them as the water is gathered from the unknown source of penetration. This will create a safe temporary boundary to prevent additional costly damage to your sheetrock.

Congratulations!

This is a great start to having full control your roof leaks. When we arrive, we’ll be prepared with a satellite image of your roof to help understand the exterior structure of the home. Once after you’ve escorted us to the location of the leak, we’ll simply take it from there. Almost 100% of the leak detections are successful when 2 simple steps are executed: #1: Access the attic directly above the leak, and #2 Use the garden hose to isolate a Water Run Test from the rooftop.

Give us a call at 1-888-618-3271 to get started! 

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