Customer Reviews

Customer Reviews

Rear Customers. Real Reviews.

Roofing company customer reviews are the bread and butter of the industry. Here’s what our customers are saying about us.

Final Cut Roofing is an outstanding company in knowledge, service, and quality. We purchased a house out of state and through a referral used this company for our inspection list repairs. Mark, the owner of this company, came to our house and did a very detailed and thorough inspection and made sure all the needed repairs were done. This spring, 2016, we experienced hail damage to our roof. Mark, the owner of this company, was called and went to our home the very next morning. He assessed the damage done, phoned us to discuss it, and uploaded pictures and video for us to see as we are out of state. His communication and knowledge helped to reassure us that all would be taken care of. Just a few weeks before the installation of our new roof, I received a call to find that another company was at our house and in the process of removing the roof. Quite confused I called Mark and he immediately went to our home to find out what was going on. He spoke with the crew that was at our home and contacted the company. He found out they were given the wrong address and had made a terrible mistake. Mark stayed at our house to make sure they made the roof watertight where all the shingles had been removed and immediately reworked his scheduled to have our roof replaced within the next few days. He truly went above and beyond to remedy this situation and put us at ease. Final Cut Roofing is a very professional and reliable company to use and Mark is an outstanding contractor to work with. I have highly recommended Final Cut Roofing to my friends and family.

click here to read this review on Houzz

final cut roofing and construction five star review

Dale & Toni Parrish Plano, TX March 24, 2019

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The (softball sized) hail storm in April 2017 left damage to my roof, fence, and gutters. Final Cut Roofing assessed the damage, provided a written estimate (rare among roofers) and completed repairs exactly as per their estimate. The quality of the work performed was excellent. I am very happy with the repairs and how the smoothly the process went.
I highly recommend these people for any roofing or remodeling jobs you might have. (Yes, they do remodeling also).
Kudos!

Rod & Almera Manchettt Flower Mound, TX August 20, 2015

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I had the opportunity to work with Mark Nosrati last May. I called him to come out and inspect my roof as I had noticed a small leak by my fireplace. Turned out, I actually needed a new roof. My first thought was that was not good news. However, working with Mark was a really nice experience. He took care of everything! He met with my insurance adjuster for me and I didn’t even have to be at home. That was extremely helpful since I needed to be at work. He gave me all the information I could possibly need to make decisions on the replacement. The crew came out and did everything in one day. When I arrived home from work, they were almost done and about ready to start their cleanup which was very thorough. I have absolutely nothing but good things to say about this company and about Mark personally. He was very honest with me about everything and called me back EVERY time I called him. I just wasn’t used to such responsiveness and professionalism with a contractor. He certainly set the standard high for anyone I will work within the future! I would very highly recommend Mark.

Jimmie Lane Frisco, TX August 20, 2015

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Mark was great. He really knows the business and did a great job of working with us.

Charles G. McKinney, TX August 20, 2015

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I worked with Mark Nosrati and can honestly say it’s the best experience I’ve had to date with any type of work being done to my home. He’s very reliable (so important!) and so personable, as well as very knowledgeable about the business. I could tell it was important to him that my experience was a good one. I will absolutely refer anyone I know who is looking for a roofer in the future.

Jonathan Rae Frisco, TX August 20, 2015

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Mark was exceptional! He should be commended for his excellent customer service skills and his knowledge about the roofing process. Although our replacement was scheduled for two days, it was finished in one. I would definitely recommend your company to my neighbors and friends.

Michelle Hutton McKinney, TX August 20, 2015

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Mark was extremely helpful and professional. I was able to take care of the roof repair without any major hassles and without having to take time off of work! I will definitely recommend Final Cut in the future or use them again if needed.

Erica Castille Frisco, TX August 20, 2015

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We would like to express our appreciation for the prompt and courteous service we received regarding a leak we reported on Saturday, January 28, 2010. It was the first rainstorm since our roof was installed in September 2009, and it happened to be a Saturday. I contacted your office at 8:00 am, and had a response from Mark by 12:20 pm the same day. Your crew was at my premises by 3:00 that afternoon to take care of the problem that may have occurred. Everyone we encountered was courteous and professional. It is indeed a pleasure to do business with a company who exhibits such professionalism and whose primary concern is their customers.
Thank you!

David and Irene Lagarde Grand Prairie, TX August 20, 2015

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Just wanted to take a moment to thank you for a job well done!
The process started with us discussing the job, you helped me to navigate the insurance companies to get my claim settled quickly and efficiently. Then your roofing crew showed up on time, performed a professional job and did a great job of cleaning up. The gutter crew followed suit as well. I had a couple of issues that were cleared up immediately. Through the entire process, you were always just a phone call away. Basically, I can’t imagine this transaction or process going any smoother. I would heartily recommend you to anyone that needs roofing.”

Curtis Farrar Lewisville, TX August 20, 2015

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Having experienced major storm damage in Spring 2010 I was unsure of where to start when it came to getting repairs started. One call was all it took. I had the pleasure of meeting Mark a short time later. He struck me as a professional who was concerned about my best interest. He helped me through the insurance process as well as preparing a professional estimate of repairs needed. Immediately I could tell everything was straight forward with no deception. I have even recommended his services to other friends because of his genuine attitude. He appears to many years knowledge in roofing repair and estimating. Mark was in constant contact with me throughout the process, which was reassuring.
Three words come to mind when I remember my experience with Mark.
PROFESSIONAL, HONESTY, and INTEGRITY.

Dale R. Seitz Flower Mound, TX August 20, 2015

VIEW MORE REVIEWS

Mark, thanks for all your help in getting our roof replaced. My wife and I were very impressed with your professionalism during all the aspects of the project and your assistance with our insurance company made the whole process so much easier. You obviously know your business, from assessing the damage to selecting the right materials to get the work completed. Also, I was astounded with the proficiency and speed of the roofing crew you employed. They are truly professionals in their trade. If the opportunity arises, I will be happy to recommend you and your company to anyone needing work done on their roof. It was a pleasure doing business with you and again, much appreciation for a job well done!!

 

Steve Bass Carrollton, TX August 20, 2015

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Second roof put on for me. Could not be happier. Would have no reservations with using them again. Very professional.

Patricia Guldahl Mesquite, TX August 20, 2015

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We were very pleased with the way the job was handled. Mark was very professional in everything that he did. The roof looks great.

Bob & Sharon Ellis Arlington, TX August 20, 2015

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I am satisfied and have recommended Mark to my brother and 2 neighbors, and a phone call.

Mary Kitchen Arlington, TX August 20, 2015

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Final Cut Roofing far exceeded my expectations. Mark treated me with respect and my home as if it were his own. Mark’s communication made this dreadful process not only tolerable, but actually pleasurable.

Steve Chesser Celina, TX August 20, 2015

VIEW MORE REVIEWS

Final Cut Roofing is an outstanding company in knowledge, service, and quality. We purchased a house out of state and through a referral used this company for our inspection list repairs. Mark, the owner of this company, came to our house and did a very detailed and thorough inspection and made sure all the needed repairs were done. This spring, 2016, we experienced hail damage to our roof. Mark, the owner of this company, was called and went to our home the very next morning. He assessed the damage done, phoned us to discuss it, and uploaded pictures and video for us to see as we are out of state. His communication and knowledge helped to reassure us that all would be taken care of. Just a few weeks before the installation of our new roof, I received a call to find that another company was at our house and in the process of removing the roof. Quite confused I called Mark and he immediately went to our home to find out what was going on. He spoke with the crew that was at our home and contacted the company. He found out they were given the wrong address and had made a terrible mistake. Mark stayed at our house to make sure they made the roof watertight where all the shingles had been removed and immediately reworked his scheduled to have our roof replaced within the next few days. He truly went above and beyond to remedy this situation and put us at ease. Final Cut Roofing is a very professional and reliable company to use and Mark is an outstanding contractor to work with. I have highly recommended Final Cut Roofing to my friends and family.

click here to read this review on Houzz

final cut roofing and construction five star review

Dale & Toni Parrish Plano, TX March 24, 2019

VIEW MORE REVIEWS

The (softball sized) hail storm in April 2017 left damage to my roof, fence, and gutters. Final Cut Roofing assessed the damage, provided a written estimate (rare among roofers) and completed repairs exactly as per their estimate. The quality of the work performed was excellent. I am very happy with the repairs and how the smoothly the process went.
I highly recommend these people for any roofing or remodeling jobs you might have. (Yes, they do remodeling also).
Kudos!

Rod & Almera Manchettt Flower Mound, TX August 20, 2015

VIEW MORE REVIEWS

I had the opportunity to work with Mark Nosrati last May. I called him to come out and inspect my roof as I had noticed a small leak by my fireplace. Turned out, I actually needed a new roof. My first thought was that was not good news. However, working with Mark was a really nice experience. He took care of everything! He met with my insurance adjuster for me and I didn’t even have to be at home. That was extremely helpful since I needed to be at work. He gave me all the information I could possibly need to make decisions on the replacement. The crew came out and did everything in one day. When I arrived home from work, they were almost done and about ready to start their cleanup which was very thorough. I have absolutely nothing but good things to say about this company and about Mark personally. He was very honest with me about everything and called me back EVERY time I called him. I just wasn’t used to such responsiveness and professionalism with a contractor. He certainly set the standard high for anyone I will work within the future! I would very highly recommend Mark.

Jimmie Lane Frisco, TX August 20, 2015

VIEW MORE REVIEWS

Mark was great. He really knows the business and did a great job of working with us.

Charles G. McKinney, TX August 20, 2015

VIEW MORE REVIEWS

I worked with Mark Nosrati and can honestly say it’s the best experience I’ve had to date with any type of work being done to my home. He’s very reliable (so important!) and so personable, as well as very knowledgeable about the business. I could tell it was important to him that my experience was a good one. I will absolutely refer anyone I know who is looking for a roofer in the future.

Jonathan Rae Frisco, TX August 20, 2015

VIEW MORE REVIEWS

Mark was exceptional! He should be commended for his excellent customer service skills and his knowledge about the roofing process. Although our replacement was scheduled for two days, it was finished in one. I would definitely recommend your company to my neighbors and friends.

Michelle Hutton McKinney, TX August 20, 2015

VIEW MORE REVIEWS

Mark was extremely helpful and professional. I was able to take care of the roof repair without any major hassles and without having to take time off of work! I will definitely recommend Final Cut in the future or use them again if needed.

Erica Castille Frisco, TX August 20, 2015

VIEW MORE REVIEWS

We would like to express our appreciation for the prompt and courteous service we received regarding a leak we reported on Saturday, January 28, 2010. It was the first rainstorm since our roof was installed in September 2009, and it happened to be a Saturday. I contacted your office at 8:00 am, and had a response from Mark by 12:20 pm the same day. Your crew was at my premises by 3:00 that afternoon to take care of the problem that may have occurred. Everyone we encountered was courteous and professional. It is indeed a pleasure to do business with a company who exhibits such professionalism and whose primary concern is their customers.
Thank you!

David and Irene Lagarde Grand Prairie, TX August 20, 2015

VIEW MORE REVIEWS

Just wanted to take a moment to thank you for a job well done!
The process started with us discussing the job, you helped me to navigate the insurance companies to get my claim settled quickly and efficiently. Then your roofing crew showed up on time, performed a professional job and did a great job of cleaning up. The gutter crew followed suit as well. I had a couple of issues that were cleared up immediately. Through the entire process, you were always just a phone call away. Basically, I can’t imagine this transaction or process going any smoother. I would heartily recommend you to anyone that needs roofing.”

Curtis Farrar Lewisville, TX August 20, 2015

VIEW MORE REVIEWS

Having experienced major storm damage in Spring 2010 I was unsure of where to start when it came to getting repairs started. One call was all it took. I had the pleasure of meeting Mark a short time later. He struck me as a professional who was concerned about my best interest. He helped me through the insurance process as well as preparing a professional estimate of repairs needed. Immediately I could tell everything was straight forward with no deception. I have even recommended his services to other friends because of his genuine attitude. He appears to many years knowledge in roofing repair and estimating. Mark was in constant contact with me throughout the process, which was reassuring.
Three words come to mind when I remember my experience with Mark.
PROFESSIONAL, HONESTY, and INTEGRITY.

Dale R. Seitz Flower Mound, TX August 20, 2015

VIEW MORE REVIEWS

Mark, thanks for all your help in getting our roof replaced. My wife and I were very impressed with your professionalism during all the aspects of the project and your assistance with our insurance company made the whole process so much easier. You obviously know your business, from assessing the damage to selecting the right materials to get the work completed. Also, I was astounded with the proficiency and speed of the roofing crew you employed. They are truly professionals in their trade. If the opportunity arises, I will be happy to recommend you and your company to anyone needing work done on their roof. It was a pleasure doing business with you and again, much appreciation for a job well done!!

 

Steve Bass Carrollton, TX August 20, 2015

VIEW MORE REVIEWS

Second roof put on for me. Could not be happier. Would have no reservations with using them again. Very professional.

Patricia Guldahl Mesquite, TX August 20, 2015

VIEW MORE REVIEWS

We were very pleased with the way the job was handled. Mark was very professional in everything that he did. The roof looks great.

Bob & Sharon Ellis Arlington, TX August 20, 2015

VIEW MORE REVIEWS

I am satisfied and have recommended Mark to my brother and 2 neighbors, and a phone call.

Mary Kitchen Arlington, TX August 20, 2015

VIEW MORE REVIEWS

Final Cut Roofing far exceeded my expectations. Mark treated me with respect and my home as if it were his own. Mark’s communication made this dreadful process not only tolerable, but actually pleasurable.

Steve Chesser Celina, TX August 20, 2015

VIEW MORE REVIEWS


 

Our Mission

Our Mission is to exceed customer expectations through quality work and integrity, with a focus in:

Our Goal

Our goal is to provide each and every customer with the highest level of customer service, respect, and attention that they deserve. We believe that our roofing company testimonials speak for themselves. 

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